Straight answers.

Yes, both. Post-construction and handover cleaning is our first service, and it is work we do with contractors and developers. Main contractors, construction companies, developers, real estate companies, property managers, facility managers and building management, on a single unit or across a whole handover programme, in commercial property, residential towers and large villas.

Everything between the last trade and the inspection. Construction dust removal; paint, cement, grout and silicone residue; glass and windows; high-access window cleaning; final detailing; and handover preparation. Teams bring all the supplies and the professional machines the surfaces need, and the post-construction page sets out each of those in full.

Everything the builders leave behind. Construction dust and debris, floors, walls and ceilings, glass and windows, sanitised bathrooms and kitchens, polished fixtures, and paint marks and adhesive residue lifted. We work with contractors and developers.

A way in, and the services a machine job runs on. Tell us how a team gets in, whether the building needs passes or permits, whether water and power are live, and whether the service lift has to be booked. Teams bring all supplies and equipment, so nothing else has to be found on site.

Book 24 to 48 hours ahead. Same day and next day are often possible on WhatsApp, subject to a team being free. We work seven days a week, so a team is arranged around the trades still on site and the date you have to hand over.

A site visit, then a written scope. Send drawings, a unit list or photographs on WhatsApp, or ask us to walk the site with you. You get back what is included, what it costs and how long it takes, usually within the hour while we are open. Every price is written for the job in front of us and never read off a list, and payment is after the work, by cash, bank transfer or card.

Send us a message. WhatsApp us, call +971 58 513 1338 or use the quote form. Tell us what needs doing and where, with a photo if it helps, and you get a clear quote, usually within the hour while we are open.

It depends on the job, so every quote is written for you. The price depends on the size of the place, the service and how much there is to do. Send those three and a photo if it helps, and you get a clear quote, usually within the hour.

After the service. Pay by cash, bank transfer or card once the job is done.

Yes. Weekly, fortnightly and monthly contracts, for homes and for businesses.

24 hours notice. Please give at least 24 hours notice to cancel or reschedule.

Depth. Regular cleaning covers floors, surfaces, bathrooms and the kitchen. Deep cleaning goes further: inside appliances, behind furniture, grout and skirting boards. We recommend a deep clean every two to three months.

Deep cleaning runs in villas and buildings, in commercial property, on upholstery and carpets, and when someone moves in or out.

Without scaffolding. Water-fed pole systems for high-rise glass, and drone-assisted facade cleaning by certified operators. Which method suits depends on the building and its height, so send a photo or the tower name with your enquiry.

Painting, plumbing, electrical, AC, carpentry and handyman jobs. Interior and exterior painting; taps, pipes, water heaters and blocked drains; DEWA-compliant electrical work; AC cleaning, filters and gas refills; furniture assembly, doors and wardrobes; curtains, picture hanging and wall repairs.

At least every six months. That is what Dubai Municipality recommends. Licensed technicians inspect, drain, disinfect and refill the tank, to the Dubai Municipality standard.

The whole pool. Vacuuming, wall brushing, filter cleaning, chemical balancing and debris removal.

Yes. With pure-water cleaning: no chemicals and no streaks.

Yes, all three. Before, a full venue clean with surfaces prepared and bathrooms set up. During, discreet staff who keep the venue presentable. After, rubbish removed, a deep clean, a final inspection and the venue handed back.

Weddings and receptions, yacht and boat parties, corporate events, private villa parties, Iftar and Ramadan gatherings, exhibitions and property launches.

Yes. Linen and towels changed, restocking, damage checks and a before and after photo report on WhatsApp, for hosts and property managers across Dubai.

90 to 120 minutes for a 1 to 2 bedroom apartment. Larger villas take 2.5 to 4 hours. On a booked turnover the team starts within 30 minutes of guest check-out, and the before and after photo report reaches you within 30 minutes of completion.

You hear about it the same day. Any damage is photographed and reported to you on WhatsApp the same day.

70+ communities across 5 emirates. Dubai, Sharjah, Ajman, Ras Al Khaimah and Umm Al Quwain, including Downtown Dubai, Dubai Marina, Palm Jumeirah, JBR, JVC, Business Bay, DIFC, Emirates Hills, Deira and Bur Dubai. That list is not all of them, so if your community is not named, ask us.

24 to 48 hours ahead is ideal. For a same-day or next-day job, message us on WhatsApp and we will fit you in when a team is available.

Seven days a week.

Mon to Sat

7:00am to 9:00pm

Sunday

8:00am to 6:00pm

Holidays

Open

Yes. After a flood, a leak or an event, for example. Emergency work depends on a team being free, so message us on WhatsApp and we will tell you straight away what we can do and when.

Yes, 7 days a week. Emergency maintenance runs 7 days a week, and most jobs are done the same or next day. Send a photo on WhatsApp for a clear quote, usually within the hour.

Yes. Every OUSIS specialist is background-checked and trained to our in-house certification. Teams are uniformed, insured and supervised.

Yes. Technicians are licensed, background-checked and insured. Electrical work is done by certified electricians to DEWA requirements.

No. Teams bring all supplies and professional equipment, in a home or on a site. You do not need to provide anything.

No. Many clients leave a key or an access code. Tell us how a team gets in, and you get a message as soon as the job is done.

Yes. We use biodegradable, non-toxic products that are safe for children and pets, as standard. Tell us about any allergies in advance and we will adapt.